On 12 and 13 October 2018, FireWorks HRM organized training for Kapital Bank on the topic of "Employee Engagement and Retention", which was presented by our trainer Laura Hamidova. What is employee engagement, employee satisfaction vs employee engagement, drivers of employee engagement, managers vs leaders, performance management and engagement, strategies from employee retention were some of the main subjects of the training. There were included to the training some interesting practical activities as well. We would like to thank the representatives of Kapital Bank for their active participation.