On 29 June - 2 July 2018, FireWorks HRM organized training for TBC Kredit on the topic of "Customer Service". The training was presented by our partner trainer Seymur Rasulov. All the participants showed their interest and engagement during these four days. The training covered such important topics regarding customer service as what is customer service, customer satisfaction, difficult customers, customer satisfaction and personal brand/marketing/sales, personal qualities, business ethics, body language and etc. We would like to thank all the representatives of TBC kredit for their active participation at the training.